Lubrication management software eliminates 240 hours per engineer

Overview

Paper-based site data collection was taking weeks to turn into a client report. Digitising inspections and lube charting cut charting time by 86% and released roughly 240 hours per engineer each year.

The challenge

Engineers arrived on client sites to find asset data either disorganised or missing entirely, then captured readings on paper. Every observation had to be transcribed back at the office before a report could be assembled, and compilation stretched from weeks into months. The bottleneck was not the field work but the administration around it: the backlog capped how many projects the firm could take on in a year, and clients waited for findings that were already stale by the time they landed.

The solution

The firm implemented Redlist to digitise inspections and maintenance planning. Engineers moved to tablets for on-site data entry, including full offline capability for plants with no signal, so capture happened once, at the asset, instead of twice. Asset records were created to a customised template per client, and reports auto-populated from the captured data rather than being rebuilt by hand. Lube charting and preventive maintenance planning ran through the same workflow.

Results

Lube charting time fell by 86%. Each inspection saved about an hour of field time, and between 25 and 80 hours of data entry disappeared per report, roughly 240 hours per engineer per year. With the administrative backlog cleared, the firm could take on more projects annually, and the same digitisation improved site safety and the client experience alongside the efficiency gain.